Why we collect Personal Data
NT-ware collects, processes and uses Personal Data from Visitors, Customers, Partners and Trainees via interactive tools and forms located on NT-ware’s Website www.nt-ware.com/cosmos and any subsites of the Website in order to offer you even better products and services, best adapt our business processes to your needs and steer you to the most suitable product information. Visitor or “you” means any individual or entity who visits NT-ware’s Website, whether they are Customer or not. Customer means an individual who is a client of NT-ware. Partner or “you” means any individual or entity who collaborates with NT-ware in order to market our products and/or services. Trainee or “you” means any individual or entity who takes part in our elearning and/or certification program. NT-ware does not collect, store, or use any Personal Data without an individual’s prior consent. NT-ware only collects, stores, and uses Personal Data in accordance with this policy.
How we may collect Personal Data:
We respect your preferences regarding the treatment of Personal Data we may collect. This policy explains how and why we may collect, store and use your Personal information and how you can control its use. It also describes your data protection rights, including a right to object to some of the processing which the Data Controller carries out. More information about your rights, and how to exercise them, is set out in the “What rights do I have?” section.
1. WHO IS THE DATA CONTROLLER?
The contact details of NT-ware are:
Attn: Data Security Department
NT-WARE Enterprise Solutions GmbH
Niedersachsenstraße 6, 49186 Bad Iburg
2. DATA WE COLLECT
A. PERSONAL INFORMATION YOU SEND TO US
NT-ware collects, processes and uses Personal Data from Visitors and Customers via interactive tools and forms located on NT-ware’s Website in order to offer you even better products and services, best adapt our business processes to your needs, and steer you to the most suitable product information. NT-ware’s interactive forms and tools include but are not limited to Registration and Contact Us pages, queries via emails, via our ITS support system as well as our Partnersite.
Personal Data that may be collected by NT-ware include the following:
If a Visitor arrives at NT-ware’s Website via a search engine, referral tool or forum, certain Personal Data may be transmitted to NT-ware by a third party. NT-ware will use and store that information, if any is received, in accordance with this policy.
B. INFORMATION ABOUT VISITORS OF OUR WEBSITE AND YOUR COMPUTER
NT-ware may also collect standard information from Visitors using automated tools. These automated tools collect information such as a Visitor’s browser type and language, Internet service provider, Internet protocol (IP) address, access dates and times, Web pages viewed, search information, and other similar statistics. The automated tools used by NT-ware to collect this information include, without limitation, Web beacons, cookies, embedded Web links and other commonly used information-gathering tools.
3. HOW DO WE USE THIS DATA AND WHAT IS THE LEGAL BASIS FOR THIS USE?
We process this personal data for the following purposes and rely on following legal basis:
In cases where you give us your consent to:
For purposes which are required by law:
4. GOOGLE MAPS
On our website we use Google Maps (API) from Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). Google Maps is a web service for displaying interactive maps to provide geographic information The use of this service will in particular indicate the location of the test drive events and make it easier to get there.
When you visit any of the subpages where the Google Maps map is incorporated, information about your use of our website (such as your IP address) is transmitted to Google’s servers in the United States and stored there. This is done regardless of whether Google provides a user account that you are logged in to, or if there is no user account. When you are logged into Google, your data will be assigned directly to your account. If you do not wish to be associated with your profile on Google, you will need to log out of your Google Account before activating the button “Register” to the test drive. Google stores your data (even for non-logged-in users) as usage profiles and evaluates them. According to Art. 6 (1) (f) of the GDPR, such an evaluation is based on the legitimate interests of Google in the display of personalized advertising, market research and / or tailor-made design of its website. You have the right to object to the formation of these user profiles, whereby you have to contact Google to exercise these rights. Google LLC, based in the United States, is certified to the US Privacy Shield, which ensures compliance with the level of data protection in the EU.
Google’s terms of service can be found at http://www.google.com/intl/en/policies/terms/regional.html
5. EMBEDDED YOUTUBE-VIDEOS
On some of our subpages of the website we embed Youtube videos. The corresponding plug-ins are operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit a page with the YouTube plug-in, it will connect to Youtube’s servers. Youtube will be informed which pages you visit. If you are logged into your Youtube account, Youtube can assign your surfing behavior to you personally. This can be prevented by logging out of your Youtube account beforehand.
Anyone who has disabled the storage of cookies for the Google Ad program will not have to expect such cookies when watching YouTube videos. Youtube also stores non-personal usage information in other cookies. If you want to prevent this, you must block the storage of cookies in the browser.
6. WHO WILL WE SHARE YOUR DATA WITH?
Except as otherwise provided in this privacy statement, Personal Data is for internal use and will not be communicated to a third party. Notwithstanding the foregoing, NT-ware may disclose Personal Data under the following circumstances:
7. WHERE WILL WE TRANSFER YOUR DATA?
Where information is transferred outside the EEA, and where this is to an NT-ware affiliate or vendor in a country that is not subject to an adequacy decision by the EU Commission, data is adequately protected by EU Commission approved standard contractual clauses, an appropriate Privacy Shield certification or a vendor's processor Binding Corporate Rules. Information on the safeguards we use in this respect can be obtained upon request by using the contact details below.
We share data about visitors to our Website with other NT-ware group companies which are NT-ware USA, Inc., NT-ware Asia, Pte. Ltd. and NT-ware Japan Inc. who help us to provide and improve our products and services, promote sales and respond on your requests. The adequate level of data protection is ensured by standard contractual clauses for the transfer of personal data to processors established in third countries we signed with each of our group companies.
8. HOW LONG WILL WE RETAIN YOUR DATA?
We will only keep information about your visit to our Website for as long as is necessary for the purposes we’ve mentioned. Typically we delete user browsing information every 12 months.
We usually retain information supplied by job applicants for no longer than 6 months following a relevant recruitment decision. If your application is unsuccessful, we may decide to retain your details for longer if we think you may be suitable for another position that may arise within our group companies in the future but we will only do this if you agree. If your application is successful, relevant information will be used for the purpose of administering your subsequent employment and will be retained and used in accordance with our employee privacy notice (a copy of which will be provided when you take up your employment).
NT-ware will retain your Personal Data for:
Generally personal data is only being retained for as long as necessary, while the retention periods can differ based on the type of data processed, the purpose of processing or other factors.
Therefore we retain personal data based on e.g. statutory retention periods, limitation periods for claims, individual business needs and the data quality principles.
Whether any legal requirements apply for the retention of any particular data (Trade law; Tax law; Employment law; Administrative law; Regulations regarding certain professions, e.g. medical) we keep the data for the predefined retention period.
In the absence of any legal requirements personal data is only being retained as long as necessary for the purpose of processing. Therefore we delete personal data when:
We also consider if the data subject requested the erasure of data or if the retention is still necessary for the original purpose of processing. Exceptions may apply to the processing for historical, statistical or scientific purposes.
During the retention period we have established periodical reviews of data retained. We verify retention periods for data considering the following categories:
We identify criteria by which the period can be determined if precise retention periods cannot be established.
After the expiration of the applicable retention period personal data will be erased or anonymized. This is be achieved by means of:
9. EXTERNAL LINKS
The security of your Personal Data is very important to us. We use physical, electronic, and administrative safeguards that are designed to protect your Personal Data from loss, misuse and unauthorized access, disclosure, alteration and destruction. We also carry out employee training, periodic reviews, assessment and implementation of new (or applicable) technologies and purging of data, encryption, firewalls and restrictions on access. In addition, all personal data is located in data center facilities with security features in accordance with legal requirements. All data is safeguarded to established security standards. Due to the nature of the Internet, however, NT-ware cannot guarantee the security of personal data.
In the event that your Personal Data are acquired, or is reasonably believed to have been acquired, by an unauthorized person and applicable law requires notification, we will notify you by e-mail, fax, or mail. NT-ware will give you notice promptly, consistent with the reasonable needs of law enforcement and/or NT-ware to determine the scope of the breach and to investigate and restore the integrity of the data system.
11. YOUR RIGHTS
You have the right to ask us:
And you may also:
These rights may be limited in some situations – for example, where we can demonstrate that we have a legal requirement to process your data. In some instances, this may mean that we are able to retain data even if you withdraw your consent.
Where we require personal data to comply with legal or contractual obligations, then provision of such data is mandatory: if such data is not provided, then we will not be able to manage our contractual relationship, or to meet obligations placed on us. In all other cases, provision of requested personal data is optional.
If you wish to receive further information on your data subject rights or if you want to exercise your rights regarding your personal data, please.
If you have any concerns about how we process your data, or would like to opt out of marketing, you can get in touch at [email@example.com]. In the event you have unresolved concerns, you also have the right to lodge a complaint complain with a supervisory authority, in particular the data protection authority in the Member State of your habitual residence or place of work.
This policy has been updated as of 30.03.2020
© 2020 NT-ware Enterprise Solutions GmbH